Twelve Years of Service
Posts: 14
Threads: 1
bought a second hand laptop but cant get in... 01-05-2014, 01:12 PM
#1
Goodday members of HC,
I have bought a laptop a few days ago at oure local secondhand store,
they wanted to throw it out so i bought it cheap.
my problem is:
i wanted it to clean it but i cant hget into the BIOS is has a password.
and i cant get into the laptop menu/windows 7 there is a MCafee endpoint encryption on it,
and the store did not have any username ore password
it is a HP Elitebook 8440p
i hope someone can help me i am a newbie
(i know now why they wanted to throw it out)
•
Thirteen Years of Service
Posts: 711
Threads: 25
RE: bought a second hand laptop but cant get in... 01-05-2014, 02:38 PM
#2
I don't know if it is easy to access with a laptop but when you have to reset the bios password, the best way to do it is to remove the CMOS battery on the inside for a few seconds.
•
Thirteen Years of Service
Posts: 711
Threads: 25
RE: bought a second hand laptop but cant get in... 01-05-2014, 02:38 PM
#3
I don't know if it is easy to access with a laptop but when you have to reset the bios password, the best way to do it is to remove the CMOS battery on the inside for a few seconds.
•
Thirteen Years of Service
Posts: 105
Threads: 28
RE: bought a second hand laptop but cant get in... 01-05-2014, 03:03 PM
#4
Yes..the best way to reset the bios password is to physically remove the cmos battery for 5 min then put it again and use it. Or you can look for jumper you can remove it for a while and insert it again. I cant help you with that encryption thing. I would suggest formatting it, and installing a new OS if you dont want the old files.
Best E-Books (PDF) on Hacking for beginners... ALL for FREE DIRECT DOWNLOAD from MediaFire
DOWNLOAD
•
Thirteen Years of Service
Posts: 711
Threads: 25
RE: bought a second hand laptop but cant get in... 01-06-2014, 04:48 PM
#6
After some research I have to take my statement back. Resetting the CMOS will not work, an HP Elitebook was made for businesses and to put an extra layer of protection the BIOS Password is saved on a seperate chip. So resetting the BIOS configurations will not work. You could try to contact Costumer Support but you will have to proof your ownership and Dell Costumer Support doesn't have a great reputations.
•