[Andrea Bags]

Hello everybody,

That purchase was on 6th of August, that means 7 Weeks ago.


Although I'm giving 1 single Week warranty only (any supplier can step in and mention how much is his longest warranty period, as if u want lifetime warranty you defenitely have to buy from Microsoft not a cheap key worth less than 10% of the market price) I didn't ignore his message or tell him that warranty is over.

[Redacted by staff for privacy.]

I've offered help and told him that he is still able to activate his copy of office using telephone activation without making a phone call that means it can be done in couple of minutes, and I've sent him how to do.




Actually I'm doing this business for long years and I maintain 100% positive feedback, and I won't sacrifice my reputation for 19$ !

If I'm reselling customer keys I would be definetly having tons of reports telling that !

you can take a look on my shoppy store before I build my current shopify one and see my reputation all the time:

https://shoppy.gg/user/ashrafohm

One last point, I don't want to be rude, but there's no single evidence that he didn't use the 5 activations and now wants a refund as I'm still offering help after too long of the expiration date of the warranty and he is able to activate office using his key but he still insist that he want a refund, he didn't even ask for a replacement key, that looks a bit weird.

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lol you think people have 5 PCs ready to use a code for? It'd make no sense for him to make a false report over 19 bucks