RE: antivirus password 05-03-2013, 01:39 PM
#11
(05-03-2013, 01:37 PM)noize Wrote: What I would try. (I don't know how much you know about computer, but you can run Task Manager (to kill processes and services) either by pressing Windows Key (located in the bottom left of the keyboard) + R and then entering taskmgr, by right clicking the right bottom of the screen (on the date, for instance) and choosing to run Task Manager, or by pressing CTRL + ALT + DEL and choosing to launch Task Manager).
First, kill all services and processes related to the antivirus. Now, go to the AV installation directory (probably in C:\Program Files\ or C:\Program Files (x86)\), right click the directory and choose Properties. Find the Security tab and then Advanced. Find Owner tab and change the owner to your username (not Administrator or you should run explorer as an administrator). Now apply the changes and delete the installation dir. If you get an error saying something is running, check again if you killed all services and processes. If you find some, kill them and try again. If something still runs, expand the directory, you should have some subdirectories. Try killing all subdirectories and files one by one until you find something still running. If it is an exe, find the process with its name and kill it, else (like a DLL file, e.g.) seek better for the service. If still you can't delete the single file, once you found it, just seek again for the service/process, because it is it. Once you find it, delete the file, try deleting the whole directory, if something is running, do the process again (delete files one by one).
Just open msconfig from RUN and disable the AV and it Service from startup, Restart your PC and then do what noize said afterwards:
Code:
Find the Security tab and then Advanced. Find Owner tab and change the owner to your username (not Administrator or you should run explorer as an administrator). Now apply the changes and delete the installation dir. If you get an error saying something is running, check again if you killed all services and processes. If you find some, kill them and try again. If something still runs, expand the directory, you should have some subdirectories. Try killing all subdirectories and files one by one until you find something still running. If it is an exe, find the process with its name and kill it, else (like a DLL file, e.g.) seek better for the service. If still you can't delete the single file, once you found it, just seek again for the service/process, because it is it. Once you find it, delete the file, try deleting the whole directory, if something is running, do the process again (delete files one by one)