[mothered]

Greetings to all,

Whether this Is In fact true or simply fictitious, It's certainly Interesting reading-  that the possibility of Apple's Global Service Exchange system can be exploited.

A hacker is claiming to have access to internal Apple tools that can return account information on Apple customers.

The unnamed hacker is flouting access to the tools on his Twitter profile, where he tweeted several photos of what appears to be access to Apple's Global Service Exchange (GSX) system. The internet-facing systems are used by authorized staff and workers to handle repair requests and after-sales support.

We contacted the hacker and asked for verification of his claims.

We gave the hacker a valid Apple Watch serial number, and he returned a few minutes later with a screenshot containing correct information about the model, series, and type.

Source.

[sashimi0]

I'd hate to find out this is just an employee using his credentials and betraying Apple's trust. This has happened too often, and ruins the perks of working there for everyone else.

[mothered]

I'd hate to find out this is just an employee using his credentials and betraying Apple's trust. This has happened too often, and ruins the perks of working there for everyone else.

This Is one of many reasons of the Importance In performing pre-employee screening/background checks via various and reputable sources.

I'd assume they'd (Apple) have company confidentiality In place, whereby sensitive data cannot be discussed, distributed or otherwise beyond the confines of the complex. It will not prevent employees In doing so but If caught, the company further solidifies their actions to seek litigation.

[lonelyman718]

How in the F does Apple not catch this guy before he can post to Twitter.... so bizarre to me

[mothered]

How in the F does Apple not catch this guy before he can post to Twitter.... so bizarre to me

It makes you wonder how many other exploits/data breaches are In effect, but unbeknownst to Apple and/or not publicly announced.

[zorrophreak]

Just from a serial number I was able to find the Model, Series, and Part Number all from open public Apple warranty pages.

I'm not saying he's bluffing but those aren't proof that he has access. As for the photos, those would definitely be harder for him to fake.

[mothered]

Just from a serial number I was able to find the Model, Series, and Part Number all from open public Apple warranty pages.

I'm not saying he's bluffing but those aren't proof that he has access. As for the photos, those would definitely be harder for him to fake.

Agree.

I still have reservations as to the legitimacy of the hack. Here's a couple of statements taken from the article, that are not In favor of the hacker. The operative words are marked accordingly.

* The hacker claims to be able to return Apple account data, but would not provide evidence.
* I can't tell you my work," the hacker said.

[Skullmeat]

Either this guys is brazen, or its BS. My money is on BS.