[Dismas]

Woops. Looks like Google messed up, essentially bricking all Chrome OS devices that the new update was pushed to.

Google says it has fixed a major Chrome OS bug that locked users out of their devices. Google's bulletin says that Chrome OS version 91.0.4472.165, which was briefly available this week, renders users unable to log in to their devices, essentially bricking them.

Chrome OS automatically downloads updates and switches to the new version after a reboot, so users who reboot their devices are suddenly locked out them. The go-to advice while this broken update is out there is to not reboot.

The bulletin says that a new build, version 91.0.4472.167, is rolling out now to fix the issue, but it could take a "few days" to hit everyone. Users affected by the bad update can either wait for the device to update again or "powerwash" their device—meaning wipe all the local data—to get logged in. Chrome OS is primarily cloud-based, so if you're not doing something advanced like running Linux apps, this solution presents less of an inconvenience than it would on other operating systems. Still, some users are complaining about lost data.

Read More: https://arstechnica.com/gadgets/2021/07/...s-devices/

[mothered]

Goodness me, Google should offer some sort of compensation, particularly to those who've lost data and/or unable to access services that resulted In loss of Income.

[Boudica]

Goodness me, Google should offer some sort of compensation, particularly to those who've lost data and/or unable to access services that resulted In loss of Income.

I completely agree. There are plenty of people who run their businesses through their phones as well.

[mothered]

There are plenty of people who run their businesses through their phones as well.

Absolutely.

My boss predominantly uses his cell phone to create consignments, monitor packages as they travel through the carrier's network and for dispatch & Inwards goods purposes. Custom apps are Installed to perform all the above and more, of which he cannot afford to lose.

[Dismas]

Goodness me, Google should offer some sort of compensation, particularly to those who've lost data and/or unable to access services that resulted In loss of Income.

Queue the lawsuits.

[mothered]

Goodness me, Google should offer some sort of compensation, particularly to those who've lost data and/or unable to access services that resulted In loss of Income.

Queue the lawsuits.

It wouldn't surprise me.

[A1pha]

This is why I use a mac lol

[Spooky]

Goodness me, Google should offer some sort of compensation, particularly to those who've lost data and/or unable to access services that resulted In loss of Income.

This was my first thought. I as a business owner would be terrified of my data being stores on a google device only to have a forced update lock me out. There definitely needs to be some sort of damage control for this

[Boudica]

There are plenty of people who run their businesses through their phones as well.

Absolutely.

My boss predominantly uses his cell phone to create consignments, monitor packages as they travel through the carrier's network and for dispatch & Inwards goods purposes. Custom apps are Installed to perform all the above and more, of which he cannot afford to lose.

Perhaps this is another of those "always have backups" life lessons.

This is why I use a mac lol

While I have nothing against macs (perhaps except the price), that makes it sound like nothing ever goes wrong with a Mac. xD

[mothered]

Perhaps this is another of those "always have backups" life lessons.

That's for sure.

Financial loss due to downtime (while backups are restored), Is also a concern.