[Silence]

So today I had to go into my local Regions wondering why my online banking account wasn't letting me sign in and view my balance.

So after multiple phone calls to the customer service reps (At about 9AM might I add, I'm not a morning person), I found out my account was closed. No reason, no notification, nothing. I had to go to the branch to figure things out. Still no answers, they simply said it was closed but "since I brought the necessary information we can have them reopen it by the end of the business day. You should have paid attention and come to the branch when we notified you had 30 days to do so or the account would be closed." That got me thinking, you know, I never got a phone call, email, or letter stating that something was going on that needed my attention. Hell, I check my mobile banking statements daily and I didn't have a notification or anything. They didn't even bother to give a reason even after I pointed out the faulty logic of "we claim to have sent information regarding it to you, but we didn't. So we're going to close the account without giving you a valid reason." Skip forward to now, the end of the business day, my account still has not been opened and I'm unable to even see my balance. Quite pissed.



TL;DR, Regions closed my bank account without a proper reason.


Has anyone had similar problems with their banks? If so, what was the reason, how did you resolve it (if you did) and how long did it take?