[mothered]

But Dell has shit support.

They haven't changed over the years.

Back In 2002 when my laptop did not power up Immediately after delivery, their reps had very little clue on how to solve such a simplistic Issue. The equation was pretty simple- a refund or replacement.

I know right! I tried fixing my laptop and i keep getting outsourced to some horrible english-speaking indians.

Yes, I've experienced the same quite a few years go.

I haven't dealt with Dell lately, and thought they'd Improve over a decade of poor customer service.
Evidently they haven't.