Twelve Years of Service
Posts: 6
Threads: 2
Virus removal help 08-24-2011, 04:12 PM
#1
I was trying to work on my friends computer, she got a few viruses from frostwire(<---understatement), and know i am un-able to open any files folders or programs. is there any way to get it into safe mode so i may make repairs.....Note the fact when you push f8 upon booting it will give you the option for safe mode but it will not actually load. it just shuts the computer back down and restarts normally and locks down. what options do i have...... thanks by the way its windows vista
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Twelve Years of Service
Posts: 336
Threads: 57
RE: Virus removal help 08-24-2011, 04:34 PM
#2
Try reinstalling OS I guess.
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Twelve Years of Service
Posts: 6
Threads: 2
RE: Virus removal help 08-24-2011, 09:09 PM
#5
the virus is blocking system restore, if i can find a way to block the virus temporarily i will be able to restore it but i am having trouble cuz i cant get the task manager to open. and ms config wont open..... thats what i did when i had one effecting my computer........ i dissabled it fro the start up boot menu and then was able to extract the harmful files from my computer but this thing is pissing me off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! LOL
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Twelve Years of Service
Posts: 2,472
Threads: 270
RE: Virus removal help 08-24-2011, 09:48 PM
#6
can you download teamviewer onto the computer? and ill be more than happy to help you.
plus my sig is out of date, will re update today
my sig is now up to date, and ill be more than happy to help you sir
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Twelve Years of Service
Posts: 21
Threads: 7
RE: Virus removal help 08-25-2011, 10:52 AM
#7
Post hijack log 1st then Combofix in safe mod and reply with ur logs.
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Twelve Years of Service
Posts: 14
Threads: 4
RE: Virus removal help 09-01-2011, 10:15 PM
#8
Hey dude! If you have the OS disk you could boot from that and open a cmd window. From there you could type msconfig find the viruses that are set to start when the OS boots up disable them from there? Let me know how it worked for you dude, maybe I could help further if you PM me...
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Twelve Years of Service
Posts: 5
Threads: 0
RE: Virus removal help 10-20-2011, 07:11 AM
#9
I think the best way to fix it is to reformat it and don't install that app again.
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