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+--- Thread: Do Not Buy Coolermaster Products! (/Thread-Do-Not-Buy-Coolermaster-Products)
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Do Not Buy Coolermaster Products! - Dismas - 02-26-2022
At the end of December, the ARGB/fan controller on my Coolermaster C700M (~$500) case went bad. I sent a support ticket, an RMA request, and tried reaching out to the company on all of their socials. No reply after waiting over 3 months. There's been other claims of faulty ARGB/fan controllers, and others have had the same issue.
For a long time I had a great opinion of Coolermaster, as I'd used their CPU coolers/peripherals. However, my recent experience was so terrible I figured I should leave a warning for others that might be looking to buy a new case. There aren't a lot of cases out there with great cooling, but my current recommendation is Fractal Design.
RE: Do Not Buy Coolermaster Products! - Boudica - 02-26-2022
There's something to be said for customer service. I'm less than inclined to buy any product from a company with bad customer service.
RE: Do Not Buy Coolermaster Products! - malakas12 - 03-02-2022
i never liked coolermaster tbh , i always went corsair or logitech for peripherals
RE: Do Not Buy Coolermaster Products! - bandotkeras - 06-23-2022
it's too late, i use coolermaster for cpu fan 🥹
RE: Do Not Buy Coolermaster Products! - Boudica - 06-25-2022
(06-23-2022, 12:01 AM)bandotkeras Wrote: it's too late, i use coolermaster for cpu fan 🥹
I hope it works out for you. You may be fine and have no issues. At least this gives people a heads up about their customer service, though.
RE: Do Not Buy Coolermaster Products! - johnnyboiog88 - 06-25-2022
I am a big fan of Corsair products.
Never really had a problem with them so cannot comment on their Customer Service but always impressed with the robustness and quality of their products.
RE: Do Not Buy Coolermaster Products! - PYA - 06-29-2022
If you CAN contact them, sounds like good reason to exploit the hell out of them.
Companies they harm their customers deserve to get fucked over.
RE: Do Not Buy Coolermaster Products! - @bd01010 - 12-05-2023
i have had the same issues!
RE: Do Not Buy Coolermaster Products! - Todaynoway - 12-06-2023
Dang didn’t see this one coming. Hope you can get it sorted.
RE: Do Not Buy Coolermaster Products! - notsqdq - 12-26-2023
Cooler Master lost a lot of the quality it had compared to 10 years ago