(03-14-2020, 11:18 AM)mothered Wrote: In my view, I believe this will benefit the consumer- It's a lot cheaper to repair a given Item than to purchase brand new.

From a business standpoint, well, It pretty much speaks for Itself. They'll lose sales (new Items not purchased) and money In loss of manpower (dedicated employees who're paid by the hour) during the repairs process.

(03-14-2020, 11:22 AM)Jiggly Wrote: Would they not need more man-power to do those repairs and the admin staff needed for tracking and booking repairs?

(03-14-2020, 11:22 AM)Jiggly Wrote: I wonder if companies can monetise via repair schemes? It certainly seems a challenge for organisations.

(03-14-2020, 11:38 AM)mothered Wrote:

(03-14-2020, 11:22 AM)Jiggly Wrote: Would they not need more man-power to do those repairs and the admin staff needed for tracking and booking repairs?

Absolutely.

They'll lose on a financial level, and via physical commitments.

(03-14-2020, 11:22 AM)Jiggly Wrote: I wonder if companies can monetise via repair schemes? It certainly seems a challenge for organisations.

It's difficult to generalize.

I'd say It depends on the scale of the company, how well they're organized and whether their finances are In surplus after all costs have been met.

(03-14-2020, 11:55 AM)Jiggly Wrote:

(03-14-2020, 11:38 AM)mothered Wrote:

(03-14-2020, 11:22 AM)Jiggly Wrote: Would they not need more man-power to do those repairs and the admin staff needed for tracking and booking repairs?

Absolutely.

They'll lose on a financial level, and via physical commitments.

(03-14-2020, 11:22 AM)Jiggly Wrote: I wonder if companies can monetise via repair schemes? It certainly seems a challenge for organisations.

It's difficult to generalize.

I'd say It depends on the scale of the company, how well they're organized and whether their finances are In surplus after all costs have been met.

This is very true. Also, in places like Europe, the repairs center for a company may be in once particular country, rather than all the countries they distribute to. So, customers have to ship their items to said country for repairs. I have actually had that happen. Lenovo (I think it was), has a center in Germany. Not all customers will be willing to shop their expensive, personal items to repair locations abroad. I certainly didn't. The logistics could prove to be very complicated and expensive.

Quote:Not all customers will be willing to shop their expensive, personal items to repair locations abroad.

(03-14-2020, 10:52 AM)Jiggly Wrote: The European Commission are looking to implement a new set of regulations which ensure products such as electronics, mobile phones, batteries, fabrics and more, last longer and are able to be repaired.

It is part of the Right to Repair movement, which is usually fueled by ecologically conscious people looking to combat climate change. However, the other impacts could include a reduction in premature obsolescence of products. While this may not impact all countries, it is likely to include even the UK, post-brexit. This is because it may not be worthwhile for manufacturers to separately produce lower grade models for the sake of select countries. This could lead to new business models emerging.

Read more here

What are your thoughts? Is this a good idea, or a bad one? Would you think differently if you were a manufacturer affected by these regulations?

(03-14-2020, 09:58 PM)miso Wrote: and business might make a bigger profit from fixing devices.

(03-15-2020, 11:36 AM)mothered Wrote:

(03-14-2020, 09:58 PM)miso Wrote: and business might make a bigger profit from fixing devices.

Possibly, however they'd need to cover the cost of the extra staff they'd employ to specifically handle repair claims.