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Canada: Mobile & Internet Outage - Printable Version

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RE: Canada: Mobile & Internet Outage - Boudica - 07-16-2022

(07-13-2022, 05:48 AM)mothered Wrote:
(07-13-2022, 05:19 AM)Boudica Wrote:
(07-12-2022, 11:08 AM)mothered Wrote: In this day and age of technological advancements, that's all It should take to correct the Issue(s).

It certainly heavily Impacted on Individuals and businesses - some of which lost thousands of dollars due to downtime.

Did they offer any compensation?
A refund on the previous bill.

Not much for those who lost thousands.

That must have stung badly. I wonder how much it impacted their business with people switching. Not to mention their reputation.


RE: Canada: Mobile & Internet Outage - mothered - 07-16-2022

(07-16-2022, 02:17 AM)Boudica Wrote:
(07-13-2022, 05:48 AM)mothered Wrote:
(07-13-2022, 05:19 AM)Boudica Wrote: Did they offer any compensation?
A refund on the previous bill.

Not much for those who lost thousands.

That must have stung badly. I wonder how much it impacted their business with people switching. Not to mention their reputation.
Yes It affected many businesses, a few of which have since switched ISPs.

I'd do the same In their position.


RE: Canada: Mobile & Internet Outage - Boudica - 07-16-2022

(07-16-2022, 03:06 AM)mothered Wrote:
(07-16-2022, 02:17 AM)Boudica Wrote:
(07-13-2022, 05:48 AM)mothered Wrote: A refund on the previous bill.

Not much for those who lost thousands.

That must have stung badly. I wonder how much it impacted their business with people switching. Not to mention their reputation.
Yes It affected many businesses, a few of which have since switched ISPs.

I'd do the same In their position.

Makes sense! Reliability is a must when it comes to ISPs.