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+--- Thread: DNA, Proof of delivery (help needed) (/Thread-DNA-Proof-of-delivery-help-needed)
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DNA, Proof of delivery (help needed) - SilentSniper8122 - 09-28-2023
So the yodel guy took a photo of my parcel facing the wall of my house, with the package in his hand, it’s the correct address but he claimed that I had accepted the parcel. Even though I didn’t.. this is genuine how am I meant to prove that it has not been delivered?
RE: DNA, Proof of delivery (help needed) - Jhxxhdudjshd - 09-28-2023
(09-28-2023, 09:09 PM)SilentSniper8122 Wrote: So the yodel guy took a photo of my parcel facing the wall of my house, with the package in his hand, it’s the correct address but he claimed that I had accepted the parcel. Even though I didn’t.. this is genuine how am I meant to prove that it has not been delivered?
So the door wasn't open and you weren't in the photo?
RE: DNA, Proof of delivery (help needed) - SilentSniper8122 - 09-29-2023
(09-28-2023, 09:48 PM)Jhxxhdudjshd Wrote:(09-28-2023, 09:09 PM)SilentSniper8122 Wrote: So the yodel guy took a photo of my parcel facing the wall of my house, with the package in his hand, it’s the correct address but he claimed that I had accepted the parcel. Even though I didn’t.. this is genuine how am I meant to prove that it has not been delivered?
So the door wasn't open and you weren't in the photo?
The door is not in the photo, just held the parcel in the air and took a picture of the item, but saying that I accepted the parcel when I didn’t, I wasn’t even at home.
RE: DNA, Proof of delivery (help needed) - softymo - 09-29-2023
Couriers are known to incorrectly mark deliveries like this. Definitely annoying, but just proceed as any regular person. It's legit. Don't overthink it.
RE: DNA, Proof of delivery (help needed) - SilentSniper8122 - 09-29-2023
(09-29-2023, 01:20 AM)softymo Wrote: Couriers are known to incorrectly mark deliveries like this. Definitely annoying, but just proceed as any regular person. It's legit. Don't overthink it.
Thanks, do you think I could still get my money back if I opened a investigation with them?
RE: DNA, Proof of delivery (help needed) - softymo - 09-29-2023
(09-29-2023, 08:20 AM)SilentSniper8122 Wrote:(09-29-2023, 01:20 AM)softymo Wrote: Couriers are known to incorrectly mark deliveries like this. Definitely annoying, but just proceed as any regular person. It's legit. Don't overthink it.
Thanks, do you think I could still get my money back if I opened a investigation with them?
I don't see why not. You did not personally receive the parcel despite what the driver marked.
RE: DNA, Proof of delivery (help needed) - Jhxxhdudjshd - 09-29-2023
(09-29-2023, 12:42 AM)SilentSniper8122 Wrote:(09-28-2023, 09:48 PM)Jhxxhdudjshd Wrote:(09-28-2023, 09:09 PM)SilentSniper8122 Wrote: So the yodel guy took a photo of my parcel facing the wall of my house, with the package in his hand, it’s the correct address but he claimed that I had accepted the parcel. Even though I didn’t.. this is genuine how am I meant to prove that it has not been delivered?
So the door wasn't open and you weren't in the photo?
The door is not in the photo, just held the parcel in the air and took a picture of the item, but saying that I accepted the parcel when I didn’t, I wasn’t even at home.
Perfect then. This is pretty clear cut as long as you didn't instruct him to leave the package anywhere safe. Email the company you bought the thing from and go from there.
RE: DNA, Proof of delivery (help needed) - SilentSniper8122 - 09-29-2023
(09-29-2023, 10:00 AM)Jhxxhdudjshd Wrote:(09-29-2023, 12:42 AM)SilentSniper8122 Wrote:(09-28-2023, 09:48 PM)Jhxxhdudjshd Wrote: So the door wasn't open and you weren't in the photo?
The door is not in the photo, just held the parcel in the air and took a picture of the item, but saying that I accepted the parcel when I didn’t, I wasn’t even at home.
Perfect then. This is pretty clear cut as long as you didn't instruct him to leave the package anywhere safe. Email the company you bought the thing from and go from there.
I contacted the company 2 days ago The company replied today saying that they done there checks and contacted the delivery company and they are stating it’s been delivered to the correct address please check with neighbours and look around your property.
RE: DNA, Proof of delivery (help needed) - Jhxxhdudjshd - 09-29-2023
(09-29-2023, 11:09 AM)SilentSniper8122 Wrote:(09-29-2023, 10:00 AM)Jhxxhdudjshd Wrote:(09-29-2023, 12:42 AM)SilentSniper8122 Wrote: The door is not in the photo, just held the parcel in the air and took a picture of the item, but saying that I accepted the parcel when I didn’t, I wasn’t even at home.
Perfect then. This is pretty clear cut as long as you didn't instruct him to leave the package anywhere safe. Email the company you bought the thing from and go from there.
I contacted the company 2 days ago The company replied today saying that they done there checks and contacted the delivery company and they are stating it’s been delivered to the correct address please check with neighbours and look around your property.
Yep, that's what happens during the process. Tell them you can't find it.
RE: DNA, Proof of delivery (help needed) - SilentSniper8122 - 10-02-2023
(09-29-2023, 04:59 PM)Jhxxhdudjshd Wrote:(09-29-2023, 11:09 AM)SilentSniper8122 Wrote:(09-29-2023, 10:00 AM)Jhxxhdudjshd Wrote: Perfect then. This is pretty clear cut as long as you didn't instruct him to leave the package anywhere safe. Email the company you bought the thing from and go from there.
I contacted the company 2 days ago The company replied today saying that they done there checks and contacted the delivery company and they are stating it’s been delivered to the correct address please check with neighbours and look around your property.
Yep, that's what happens during the process. Tell them you can't find it.
Thank you for the help And Information I got a refund, have a blessed week bro.