[fsociety]

Their Incapacity to provide an ETA on the part, Is totally unacceptable.

You're not asking them to donate a kidney- It's simply an estimated time of arrival, which they'd surely have some Idea of when It's due to arrive In their store.

because of them i am not installing heavy software like visual studio , because  i know they are in habit of formatting windows when it come to there hand.7 days gone let see how long it will take ... as well they have send there address...so i can go to there store and atleast they can open quickly and fix if wire got loose and chances are very high because online product never handle in gooodway ... chance are 90% wire is loose , becasue i told you 2-3 times that i flip the laptop and do a tap tap than power on wifi was able to get back .... it clearly indicating to loose wire that why i am thinking to go there store otherwise they willl not come to my home and keep saying let the part arrive...i have purchased the tool kit all type of screw driver i have but problem is it is rgb laptop while opening the case we may get broke than another trouble for me... than why not touching..life is depend on external adapter because internal one is compelety gone it been more than 20 days internal wifi still yellow and no method works on it.

Be sure to not try and repair It yourself.

If they notice signs of tampering, then It may void the warranty.

i didn't try at all ...

[mothered]

because of them i am not installing heavy software like visual studio , because  i know they are in habit of formatting windows when it come to there hand.7 days gone let see how long it will take ... as well they have send there address...so i can go to there store and atleast they can open quickly and fix if wire got loose and chances are very high because online product never handle in gooodway ... chance are 90% wire is loose , becasue i told you 2-3 times that i flip the laptop and do a tap tap than power on wifi was able to get back .... it clearly indicating to loose wire that why i am thinking to go there store otherwise they willl not come to my home and keep saying let the part arrive...i have purchased the tool kit all type of screw driver i have but problem is it is rgb laptop while opening the case we may get broke than another trouble for me... than why not touching..life is depend on external adapter because internal one is compelety gone it been more than 20 days internal wifi still yellow and no method works on it.

Be sure to not try and repair It yourself.

If they notice signs of tampering, then It may void the warranty.

i didn't try at all ...

Good to read.

Have they contacted you as to when the repair will take place?

[fsociety]

Be sure to not try and repair It yourself.

If they notice signs of tampering, then It may void the warranty.

i didn't try at all ...

Good to read.

Have they contacted you as to when the repair will take place?

i have taken there number now it been 9 days arround no response from them , yesterday only i gave them a reminder...they say part let the part arrive ...

[mothered]

i have taken there number now it been 9 days arround no response from them , yesterday only i gave them a reminder...they say part let the part arrive ...     

That's ridiculous.

A given part only takes a day to arrive- Internationally with overnight shipping.

[fsociety]

i have taken there number now it been 9 days arround no response from them , yesterday only i gave them a reminder...they say part let the part arrive ...     

That's ridiculous.

A given part only takes a day to arrive- Internationally with overnight shipping.

in one word no one want to do there job.. seriously they only getting money in hand nothing else. cruel world.

[mothered]

i have taken there number now it been 9 days arround no response from them , yesterday only i gave them a reminder...they say part let the part arrive ...     

That's ridiculous.

A given part only takes a day to arrive- Internationally with overnight shipping.

in one word no one want to do there job.. seriously they only getting money in hand nothing else.   cruel world.

It's not right at all.

When you're looking at purchasing a laptop, they welcome you with open arms. When It's time to repair It under warranty, they couldn't care less.

[Ace864]

You should think of Sony or HP, or get a used laptop

[fsociety]

You should think of Sony or HP, or get a used laptop

HAHA but right old is always gold. new technology comes with bugs...

[AmeliaNorth]

You should think of Sony or HP, or get a used laptop

I totally agree! Hp has a lot of cool models.

[mothered]

HAHA but right old is always gold. new technology comes with bugs...

As you've experienced with your new laptop.

Nothing but Issues right from the get-go.