[mothered]

as you can read this post same guy  and same laptop and same problem .. he also faced .... its look asus is not doing well ..... i would go for acer ....

https://www.quora.com/Is-Asus-Laptop-aft...e-it-to-10

he describe same thiing and how he solved problem told all that .... recently happend with him..

Nothing personal to yourself, but I'll never touch another ASUS product again.

I've had so many laptops lose functionality over the years, hence I've opted for Acer and It's the best decision I've made.